AIN Help Center
Learn how to use your dashboard, team tools, scheduling, GPS tracking, invoices, clients, and service management features.
🎥 Video Tutorials
Use this section to embed training videos for each major feature.
🚀 Getting Started Wizard
Step 1: Complete Your Profile
Add business name, address, phone, logo, service area, and category.
Step 2: Add Your Team
Add employees, profession, service area, availability, and AIN login email.
Step 3: Add Clients
Add customer information to your client address book.
Step 4: Assign Services
Select employee, client, service date, address, and notes.
Step 5: Start GPS Tracking
Employees open the team portal, click Start Tracking, and allow location.
💬 AIN Help Assistant
Ask a question and the assistant will search your help documentation.
📖 Knowledge Base
Getting Started with AIN
Create your account, complete your business profile, add your business name, phone number, service area, logo, hours, and category.
How to Add Team Members
Go to your dashboard, open the Team tab, enter employee name, email, phone, profession, service area, availability, then click Add Team Member.
How to Add Clients
Open the Clients tab, enter customer name, email, phone, address, and notes. This saves the customer to your address book.
How to Assign a Service
Open Assign Service, select a team member, select a client, enter service title, date, address, notes, then click Assign Service.
How GPS Tracking Works
Employees must log in, open the Team Member Portal, click Start Tracking, and allow location permission. Owners can view locations on the GPS Map.
Why GPS Is Not Showing
Make sure the employee is logged in, clicked Start Tracking, allowed GPS permission, and their team email matches their WordPress login email.
How Customer Updates Work
When service is assigned, AIN can email the employee and customer with service title, date, address, notes, and contact information.
How to Use Address Book
The Address Book displays clients, employees, phone numbers, emails, addresses, and service assignments in one place.
How to Use Scheduling
Use your scheduling page or SSA integration to let customers book appointments and let team members view assigned jobs.
How to Create Invoices
Open the invoice section, add customer information, service details, price, tax, discount, and send or download the invoice.